The National Investment Trust Plc (NITL.mw) listed on the Malawi Stock Exchange under the Investment sector has released it’s 2019 annual report.For more information about The National Investment Trust Plc (NITL.mw) reports, abridged reports, interim earnings results and earnings presentations, visit the The National Investment Trust Plc (NITL.mw) company page on AfricanFinancials.Document: The National Investment Trust Plc (NITL.mw) 2019 annual report.Company ProfileThe National Investment Trust Plc (NITL) manages a closed-end fund that invests in a diversified of Malawi Stock Exchange listed shares and unlisted private securities. The principle objective of NITL is to provide a vehicle for the public to participate in equity investment in Malawi. The fund is a product of Malawi’s progressive privatisation policy and provides income and capital growth opportunities for investors. Financial gain from investments are tax free if held for more than a year. NITL manages a portfolio of investments with funds raised by selling units allocated according to the amount invested in the fund. The NITL manages two Unit Trusts; the NITL Local Equity Fund and the NITL Global Opportunities Fund. Both provide favourable middle- to long-term performance with controlled risk and tax-free earnings. The holding company is based in Mauritius. The National Investment Trust Plc (NITL) is listed on the Malawi Stock Exchange
Charities in Australia, Belgium, Canada, Spain, Ireland and Switzerland are joining those in the UK today to mark the first International Legacy Giving Day. All are working together to raise awareness of charitable legacies when writing a will.International Legacy Giving Day takes place during the UK’s Remember A Charity Week.It has been established by some of the charity legacy consortiums, namely Australia’s Include a Charity, Belgium’s Testament, Spain’s Legado Solidario, Ireland’s Legacy Promotion Ireland, Switzerland’s MyHappyEnd, Norway’s Soria Moria, Canada’s Leave-a-Legacy™ awareness campaign and Give Green Canada/Patrimoine Vert , and the UK’s Remember A Charity.Activities around the world are taking place with will-writers and corporate partners, and gifts in wills are being promoted internally to charity staff as well as externally to charity supporters.At its launch in February 2011, Rob Cope, director of Remember A Charity, said: “Many of our most loved good causes would not exist without legacies. This is the first time that hundreds of charities from across the world are coming together to raise awareness of this vital form of giving.” Howard Lake | 13 September 2011 | News 55 total views, 2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis4 First International Legacy Giving Day marked AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis4 Tagged with: legacies Remember a Charity About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving.
Taylor Boserhttps://www.tcu360.com/author/taylor-boser/ Twitter ReddIt Ash Wednesday marks start of Lent printDisciples on Campus provided students with the opportunity to discuss race relations and diversity Monday night.During “Let’s DOC About It,” students sat at tables in front of Jarvis Hall asking questions such as what does diversity mean to you, how comfortable do you feel on campus and what do you think TCU can do to better its commitment to diversity?“Talking to somebody that has different beliefs than your own and is different than yours can either help you learn more about yourself in that you solidify your own beliefs or you have a new perspective that changes yours and challenges it,” said Josh Jackson, a senior religion and history double major.The two-hour event provided students with a space to talk about topics not part of the typical conversation.Kelsey Cobbs, president of Disciples on Campus, said she enjoyed getting to hear different perspectives on diversity.“I think that it is definitely a wonderful opportunity to educate young leaders to think more critically about the people that they get to engage with and get involved with,” said Cobbs. “With that in mind, people will be able to act more ethically so that they can make decisions for themselves and for the communities around them that will do the most good.”Fiyori Kidane, junior sociology and religion major, hopes this event was able to resemble TCU’s mission statement of striving to educate individuals to think and act as ethical leaders and responsible citizens in the global community.“I think that an event like this is actually able to show students and make students live in the mission statement now instead of just seeing what it could be like in the future,” said Kidane. “We have lots of students from so many different backgrounds who can actually be able to show you right now that we are diverse.” Majority of faculty votes yes on DEI ballot TCU places second in the National Student Advertising Competition, the highest in school history Facebook World Oceans Day shines spotlight on marine plastic pollution CASA of Tarrant County advocates for children in foster care Taylor Boserhttps://www.tcu360.com/author/taylor-boser/ Taylor Boserhttps://www.tcu360.com/author/taylor-boser/ Linkedin + posts Taylor Boser Twitter Counseling available as TCU mourns a student’s death I am a senior journalism major from the great city of Chicago. Watching E! News while eating a Chipotle burrito is my favorite pastime. Go Cowboys! Linkedin ReddIt Facebook Previous articleTop 5 Movies of 2017Next articleWalsh named to Second Team All-Big 12 Taylor Boser RELATED ARTICLESMORE FROM AUTHOR Taylor Boserhttps://www.tcu360.com/author/taylor-boser/ TAGSDisciples on Campusdiversity Welcome TCU Class of 2025
February 1, 2021 Find out more to go further Organisation Follow the news on Egypt News February 6, 2021 Find out more Receive email alerts January 30, 2011 – Updated on January 20, 2016 Government shuts down Al Jazeera’s operations Al Jazeera journalist Mahmoud Hussein back home after four years in prison News Less press freedom than ever in Egypt, 10 years after revolution EgyptMiddle East – North Africa Help by sharing this information News EgyptMiddle East – North Africa RSF_en Detained woman journalist pressured by interrogator, harassed by prison staff News Reporters Without Borders condemns information minister Anas el-Fekki’s decision today to shut down Qatar-based Al-Jazeera’s operations in Egypt, where the pan-Arab satellite TV channel has been providing round-the-clock coverage of the anti-government protests that began on 25 January.“By banning Al Jazeera, the government is trying to limit the circulation of TV footage of the six-day-old wave of protests,” Reporters Without Borders secretary-general Jean-François Julliard said. “Thus totally archaic decision is in completely contradiction with President Hosni Mubarak’s promise of ‘democratic’ measures on 28 January. It is also the exact of opposite of the increase in freedom sought by the Egyptian population.”The government news agency MENA reported this morning that Fekki had ordered “the suspension of operations of Al Jazeera, cancelling of its licences and withdrawing accreditation to all its staff as of today.”Fekki is a member of a cabinet that has been acting in a caretaker capacity ever since Mubarak announced his intention to replace it on 28 January.Today, the sixth consecutive day of anti-government protests, tens of thousands of demonstrators took to the streets again to demand President Mubarak’s departure, defying the curfew announced on 29 January. President Mubarak’s announcement that he was firing his entire government has failed to mollify them.In an earlier move, the Egyptian authorities shut down the country’s Internet and mobile phone networks at around 10:30 p.m. on 27 January in an attempt to prevent the protests from being organized and to limit international coverage (http://en.rsf.org/egypt-arrests-of-foreign-journalists-28-01-2011,39419.html). Mobile phone communications were partially restored yesterday but connecting to the Internet still seems to be impossible.Al Jazeera has often had problems with Arab governments that accuse its coverage of being biased. The Iraqi government closed down its bureaux in 2006. The Moroccan and Kuwaiti authorities (http://en.rsf.org/koweit-government-closes-al-jazeera-s-14-12-2010,39026.html) did the same in the latter part of 2010.Al Jazeera’s bureaux in the West Bank cities of Ramallah and Nablus were attacked last week after it revealed that the Palestinian Authority had offered major concessions in the course of confidential negotiations with Israel, including concessions on Jerusalem’s status and the return of Palestinian refugees. The PA’s negotiators accused Al Jazeera of lying and distorting the facts (http://en.rsf.org/television-studio-used-by-al-27-01-2011,39406.html). January 22, 2021 Find out more
Congresswomen Chu, Community Health Alliance of Pasadena to Kick Off National Health Center Week with a Free Health Screening Event
Make a comment Top of the News Congresswomen Judy Chu and Community Health Alliance of Pasadena (ChapCare) to kick off National Health Center Week with a free health screening event at its new health center (ChapCare Lime) located in Monrovia, CA. ChapCare’s state-of-the-art facility, brings a range of much needed, primary healthcare services to the underrepresented, underserved, and underinsured families in the cities of Monrovia, Duarte, and Arcadia.National Health Center Week recognizes the services and contributions of community, migrant, homeless, and public housing health centers.This years’ theme, “Celebrating our Legacy, Shaping the Future”, celebrates the long success in providing access to affordable, high quality, cost effective health care to medically vulnerable and underserved people throughout the United States.On August 8, 2015, ChapCare medical professionals will provide free health screenings for the whole family. From 10:00 a.m. – 2:00 p.m., preventative and health maintenance screenings will include body mass index, blood sugar, blood pressure, dental, vision, and health insurance.ChapCare’s new Monrovia facility is conveniently located at 513 E. Lime Avenue, Suite 101, Monrovia, CA 91016, just 4 blocks from downtown Monrovia. ChapCare provides low- or no-cost health services (Medi-Cal, Medicare, and My Health LA) and accepts many Covered California and private insurance plans.“This one-stop-shop offers the community the opportunity to access a comprehensive array of high-quality primary healthcare services all under one roof,” said Margaret B. Martinez MPH, ChapCare’s Chief Executive Officer. “We are proud to be able to expand our nationally recognized primary health care model to the City of Monrovia and its surrounding communities.”For more information on ChapCare Lime, please call (626) 398-6300 or visit www.chapcare.org.About ChapCareCommunity Health Alliance of Pasadena (ChapCare) was founded in 1995 by a group of community residents, city officials, and health care agencies to establish primary healthcare services for low-income, uninsured residents in Pasadena. ChapCare began providing medical services in 1998 and dental services in 2001. Today, ChapCare is a Federally Qualified Health Center (FQHC) that provides health care services to countless residents of the San Gabriel Valley. ChapCare operates 4 health centers in Pasadena, 1 health center in Monrovia, and 2 health centers in the El Monte/South El Monte region. ChapCare provides over 58,000 primary healthcare visits annually to over 14,600 patients. Subscribe 0 commentsShareShareTweetSharePin it Community News Congresswomen Chu, Community Health Alliance of Pasadena to Kick Off National Health Center Week with a Free Health Screening Event From STAFF REPORTS Published on Tuesday, August 4, 2015 | 11:41 am Business News EVENTS & ENTERTAINMENT | FOOD & DRINK | THE ARTS | REAL ESTATE | HOME & GARDEN | WELLNESS | SOCIAL SCENE | GETAWAYS | PARENTS & KIDS Your email address will not be published. Required fields are marked * Community News Herbeauty6 Lies You Should Stop Telling Yourself Right NowHerbeautyHerbeautyHerbeauty6 Strong Female TV Characters Who Deserve To Have A SpinoffHerbeautyHerbeautyHerbeautyYou Can’t Go Past Our Healthy Quick RecipesHerbeautyHerbeautyHerbeauty5 Things To Avoid If You Want To Have Whiter TeethHerbeautyHerbeautyHerbeauty7 Reasons Why The Lost Kilos Are Regained AgainHerbeautyHerbeautyHerbeautyRed Meat Is Dangerous And Here Is The ProofHerbeautyHerbeauty Pasadena’s ‘626 Day’ Aims to Celebrate City, Boost Local Economy Get our daily Pasadena newspaper in your email box. Free.Get all the latest Pasadena news, more than 10 fresh stories daily, 7 days a week at 7 a.m. First Heatwave Expected Next Week Name (required) Mail (required) (not be published) Website More Cool Stuff Community News faithfernandez More » ShareTweetShare on Google+Pin on PinterestSend with WhatsApp,Donald CommunityPCC- COMMUNITYVirtual Schools PasadenaHomes Solve Community/Gov/Pub SafetyPasadena Public WorksPASADENA EVENTS & ACTIVITIES CALENDARClick here for Movie Showtimes Pasadena Will Allow Vaccinated People to Go Without Masks in Most Settings Starting on Tuesday Home of the Week: Unique Pasadena Home Located on Madeline Drive, Pasadena
Government Mayor’s Holiday Tree Lighting at City Hall On Friday, December 4, 5-7 p.m. Published on Friday, November 20, 2015 | 7:24 pm Pasadena’s ‘626 Day’ Aims to Celebrate City, Boost Local Economy EVENTS & ENTERTAINMENT | FOOD & DRINK | THE ARTS | REAL ESTATE | HOME & GARDEN | WELLNESS | SOCIAL SCENE | GETAWAYS | PARENTS & KIDS 6 recommended0 commentsShareShareTweetSharePin it More Cool Stuff Your email address will not be published. Required fields are marked * Pasadena Will Allow Vaccinated People to Go Without Masks in Most Settings Starting on Tuesday Subscribe faithfernandez More » ShareTweetShare on Google+Pin on PinterestSend with WhatsApp,Virtual Schools PasadenaHomes Solve Community/Gov/Pub SafetyPasadena Public WorksPasadena Water and PowerPASADENA EVENTS & ACTIVITIES CALENDARClick here for Movie Showtimes Make a comment Top of the News Deck the Halls with Holiday Cheer by joining Mayor Terry Tornek for Pasadena’s most-anticipated Holiday Tradition as the Mayor lights the City’s Official Holiday Tree during this free, festive family celebration with local singers, art projects for kids and a special appearance by Santa Claus! The Mayor’s Annual Holiday Tree Lighting celebration is from 5:00 p.m. to 7:00 p.m., Friday, Dec. 4, 2015 at Pasadena City Hall, 100 N. Garfield Ave. The Mayor lights the tree at 6:00 p.m.City Officials have it on very good authority that Santa Claus will make a special appearance with a little help from his friends at the Pasadena Fire Department once the tree is lit. Bring your own cameras to snap a special holiday picture of Santa with your children in “Santa’s Village.” Oh yes, City officials also are predicting “snow flurries” will occur in front of City Hall!Great live entertainment throughout the night includes the thundering beat from the Wilson Middle School Drum Corps.; the adorable Robinson Park Tiny Tots Troupe; the Boys and Girls Club of Pasadena; and the kids from Pasadena’s Afterschool Adventures Program. A special “Santa Serenade” will be performed by Monet Bagneris while the Olde Fashioned Carolers will stroll through the crowd singing all the holiday favorites.The evening’s emcees this year will be the masterful duo of Pasadena Police Cpl. Glenn Thompson and retired police Lt. Rodney “Rodney D” Wallace.Free art projects by Pasadena’s Armory Center for the Arts will feature special “Holiday Crafts from the Around World” for young people to do. The crafts will highlight the holiday celebrations of cultures from around the globe. A special “Santa’s Village” display will also be available for viewing enjoyment and photos. Light refreshments will be served.All of the evening’s activities are free and open to all, but the City hopes you will be able to help stuff one of the Fire Department paramedic ambulances full of toys for those in need. The Pasadena Fire Department will gratefully receive any new, unwrapped toy or sports equipment from attendees able to donate a gift for needy children as part of the annual “Spark of Love” Toy Drive sponsored by the Pasadena Fire Department in conjunction with the local ABC 7 television station, http://abc7.com/sparkoflove/.This great family event is organized by the City’s Human Services and Recreation Department, with help from the Mayor’s Office, the Department of Public Works, Pasadena Water & Power, the Fire Department, Police Department and the City Manager’s Office.Pasadena Media will be on hand to record the event for later broadcast on KPAS, the City’s government access TV station, during the holiday season to help keep us in a festive mood! KPAS is available on Channel 3 for Charter subscribers, Channel 99 for AT&T U-Verse and is available online at the City’s website, www.cityofpasadena.net/Media and www.pasadenamedia.tv.Stay connected to the City of Pasadena! Visit the City of Pasadena online at www.cityofpasadena.net; follow the city on Twitter @PasadenaGov, www.twitter.com/pasadenagov, and like the City on Facebook at www.facebook.com/cityofpasadena. Or call the Citizen Service Center, 8:00 a.m. to 5:00 p.m., Monday through Friday, at (626) 744-7311. Get our daily Pasadena newspaper in your email box. Free.Get all the latest Pasadena news, more than 10 fresh stories daily, 7 days a week at 7 a.m. Name (required) Mail (required) (not be published) Website Community News Business News Community News Herbeauty9 Things You’ve Always Wanted To Know About RihannaHerbeautyHerbeautyHerbeautyWant To Seriously Cut On Sugar? You Need To Know A Few TricksHerbeautyHerbeautyHerbeauty15 Countries Where Men Have Difficulties Finding A WifeHerbeautyHerbeautyHerbeauty10 Questions To Start Conversation Way Better Than ‘How U Doing?’HerbeautyHerbeautyHerbeauty5 Things To Avoid If You Want To Have Whiter TeethHerbeautyHerbeautyHerbeautyAt 9 Years Old, This Young Girl Dazzled The World Of FashionHerbeautyHerbeauty First Heatwave Expected Next Week Home of the Week: Unique Pasadena Home Located on Madeline Drive, Pasadena
Previous articleEnterprise Ireland to host Brexit Advisory Clinic in LimerickNext articleTough draws for Limerick sides in FAI Junior Cup Bernie Englishhttp://www.limerickpost.ieBernie English has been working as a journalist in national and local media for more than thirty years. She worked as a staff journalist with the Irish Press and Evening Press before moving to Clare. She has worked as a freelance for all of the national newspaper titles and a staff journalist in Limerick, helping to launch the Limerick edition of The Evening Echo. Bernie was involved in the launch of The Clare People where she was responsible for business and industry news. NewsBusinessLimerick Mayor says M&S must stay in city centreBy Bernie English – November 14, 2018 2814 Ann & Steve Talk Stuff | Episode 29 | Levelling Up TAGSbusinessLimerick CityNews Mayor of Limerick City and County James CollinsPicture: Keith WisemanNEWS that retail giants, Marks and Spencer are at an advanced stage in plans to open their first store in Limerick has been welcomed.But Limerick’s Mayor has warned that any new store opening will have to be in the city centre.Sign up for the weekly Limerick Post newsletter Sign Up Cllr James Collins said in a statement this week that he is aware of the news coverage surrounding a potential investment by Marks and Spencer in Limerick and would welcome any such development. He added: “It’s clear this would only be permissible in the city centre as per the retail planning and development guidelines.”Despite the fact that the UK retail chain has been having difficulties that are leading them to plan the closure of 100 stores across the chain, a spokesman has confirmed that they are about to expand in the Irish market.In an interview with the Sunday Independent, country manager Ken Scully said that the company is on the point of agreeing a new store location for Limerick, which will carry a full range of food and clothing.“Any kind of big population centres where we are not at the moment, we would look at trying to get in to,” he said.And he said that the Limerick store will see price cuts to match the stiff competition in the Irish market. As yet, the proposed location of the new store has not been revealed. Retail space in the city centre for a store of the size needed to make the M&S venture sustainable is likely to be at a premium. RELATED ARTICLESMORE FROM AUTHOR WhatsApp TechPost | Episode 9 | Pay with Google, WAZE – the new Google Maps? and Speak don’t Type! Limerick businesses urged to accept Irish Business Design Challenge Facebook Exercise With Oxygen Training at Ultimate Health Clinic Advertisement Email Twitter Print Linkedin Thefts of catalytic converters on the rise #crimeprevention Limerick on Covid watch list
Facebook Pinterest WhatsApp Facebook Google+ Harps come back to win in Waterford Google+ By News Highland – January 11, 2020 A Donegal Councillor says Irish Water still hasn’t clarified why an improvement project, which was to have taken place in West Donegal this year has been deferred, even though the pipes there are prone to regular bursts.Cllr Michael Cholm Mac Giolla Easbuig says the pipes around the old Garda barracks in Gweedore were to have been replaced, but his understanding is the money for that work has been re-allocated to another area.He says despite many attempts, he’s not been able to get answers from Irish Water:Audio Playerhttp://www.highlandradio.com/wp-content/uploads/2020/01/michsat10.mp300:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. DL Debate – 24/05/21 ‘Money for Gweedore water pipe works re-allocated’ – Mac Giolla Easbuig AudioHomepage BannerNews WhatsApp Twitter Previous articleFuneral to take place this afternoon of Bishop James MehaffeyNext articleStatus yellow rainfall warning in place for Donegal News Highland Derry draw with Pats: Higgins & Thomson Reaction RELATED ARTICLESMORE FROM AUTHOR Twitter Journey home will be easier – Paul Hegarty News, Sport and Obituaries on Monday May 24th Pinterest FT Report: Derry City 2 St Pats 2
Previous Article Next Article Hero or historyOn 17 Jul 2001 in Personnel Today Comments are closed. Leading US business gurus such as John Sullivan and Tom Peters argue thatthe HR traditionalist faces extinction. How can white-collar professionalsconvince organisations of their worth? One idea is to take on ‘hero status’Dr John Sullivan, professor of human resources at San Francisco StateUniversity and one of the best-known theorists on the US circuit, is blunt inhis assessment of the challenges facing HR today. Quoting a senior executivefrom drugs and consumer products company Johnson & Johnson, he suggeststhat 75 per cent of the current workload in HR could be taken care of by ITsystems. Even worse, the remaining 25 per cent could be outsourced. Unless HRfinds itself a new agenda to fill the void, it will find it is history. Sullivan, who was speaking at a conference run by the InternationalAssociation for Human Resource Information Management in San Diego this month,isn’t alone in his bleak assessment of the future. Tom Peters, one of theworld’s leading business gurus, argues convincingly that white-collar workersin functions such as HR now face the same devastating role elimination that hashit blue-collar industries. Thanks to advances in technology and fundamental shifts in businessattitudes, the HR traditionalist faces extinction, and a new breed ofprofessional has to emerge. Now, experts such as Sullivan and Peters, alongwith leading US practitioners, have begun to define a road map that takes HRinto a strategic role within a new, fluid business environment – something thatIHRIM defines as “heroic HR”. The big question is: can individualsand companies make the transition? Sullivan’s analysis of the threats facing traditional HR makes soberingreading. According to SFSU’s own research, all of the job content in today’s HRfunction is set to change, some of it radically. Three-quarters of the workloadin compensation will disappear. HR generalists will be reduced by half, and HRinformation systems will be cut by 75 per cent. Recruiting, meanwhile, will be cut by one-third as line managers take onresponsibility themselves, much of it conducted over the Internet. And up to 90per cent of training needs could be met online – and it’s so much cheaper. Experts agree that these changes have been driven by the convergence ofseveral different factors, specifically technology advances and macro-economicinfluences. The core of the problem for HR is that a lot of its daily workload istransaction and process-based – a workload that can be automated easily andrelatively cheaply. From a CEO’s perspective, transactions add no value to the business – theyhelp it tick over, but they don’t in their own right generate revenue orprofit. Why, then, should an organisation hire a team of HR people to focus onthese kinds of activities when an IT system – in-house or provided by anoutsourcer – can do the job far more effectively? This is not a problem confined to the HR department – finance, which hasalso traditionally been transaction-oriented, has been facing the same pressuresfor years. Once an activity can be automated – as so many accounting functionscan – then its perceived value disappears. The emergence of the Internet as a credible business infrastructure hasaccelerated these changes in board-level thinking, both from a departmental andenterprise-wide perspective. At the departmental level, developments such as web-based employee andmanagement self-service removes a whole chunk of HR’s transactional role,giving faster access to information and providing step changes in efficiency.Just as important, the Internet actually adds value to activities such asrecruitment. As Sullivan points out, in labour markets where skills and knowledge arescarce, companies have to sell themselves to potential candidates, and theircorporate website can be a powerful tool. In many ways, the way companies use the Internet is in itself a sales tool,as younger, dynamic and entrepreneurial job-seekers look to join organisationsthat blaze a trail. It is significant that Cisco, the IT networking giant seenas a leader ine-business, now conducts more than 80 per cent of its recruitingonline. Although these departmental changes are important, the impact of theInternet at enterprise level will ultimately be far more significant. By providingeasy access to corporate-wide information, the Internet breaks down internalbarriers and destroys localised power bases in areas such as HR and finance. Nodepartment can retain a role as either custodian or provider of information.Rather, individual managers across the organisation become empowered, armedwith data that helps them make more informed decisions. This, in turn, leads to a major shift in corporate policy – if managers arereceiving all the information they need, why shouldn’t they make more of thelocal decisions? In effect, more and more management is done remotely, and themetrics and reward processes go with it. Sullivan summarises these shifts with a four-part analysis of what HR doestoday. It provides information – but that’s being taken over by the Net. Itcarries out transactions – which self-service is starting to replace. It makesdecisions – which will increasingly be passed to line managers. And it makesrules and policies – but managers are getting greater power to use theirdiscretion in a wide range of areas, including HR. So what is left? The answer is for HR to assume a strategic role that provides measurablevalue to the organisation – in other words, IHRIM’s concept of “heroicHR”. Peters argues that every white-collar HR activity performed in anorganisation is also carried out in the outside world, for profit, byprofessional services companies. HR departments need to start considering theiractivities as a business service, delivering value to “clients”within the enterprise. Heads of HR should remodel themselves as “managingpartners of HR Inc”, he says. And they should realise that they haveextraordinary power because they – not the marketing department – own thecompany’s brand. “I sincerely believe that talent is the brand,” saysPeters. The point about eHR, says Sullivan, is that it’s not a matter of using newtechnologies to solve the same problems in the same way. It’s about makingbetter decisions, solving problems that couldn’t be solved before, allowing decisionsto be made closer to the customer, increasing productivity, and, in his words,”taking the tedium out of HR jobs”. And in the Internet world, speed is the key. Pointing to a largemultinational company that was taking an average of 67 days to complete ahiring cycle, Sullivan draws the analogy of a student attending a high schoolprom and having to wait 67 days before they can approach someone to be theirdate. “Just how ugly would your date be?” he asks. In practical terms, the new model of HR shifts from a reactive,retrospectively focused function to a forward-looking department that providesanalytics to help companies run their business. Traditional HR departments focus on historical data, send out standardreports that managers rarely read, respond to problems and report symptoms. Thenew HR function needs to forecast trends and anticipate managers’ informationneeds, providing tailored reports in whatever format recipients choose to use.It has to be proactive in anticipating problems, and instead of reportingsymptoms, identify causes and effects. Sullivan gives an example of exit interviews, normally conducted as anemployee leaves. At that stage, he says, the process has limited value becauseindividuals are often reluctant to give honest answers. SFSU conducted aresearch study in which it spoke to former employees three months after theyleft the company and found it received a far better insight – not least thefact that 85 per cent of respondents quit because of bad managers. In this new model, much HR activity is carried out close to customers byline managers. The HR function shifts focus to become a driving force inbuilding a performance-conscious culture, where measurement is key and theemphasis is on continuous improvement. It will need to develop new metrics thatlink traditional HR analytics to overall business performance, and it will needto provide tools that CEOs really want – particularly to improve employeeretention. It will shift from being an “HR cop” to a consultant, offeringservices to managers that are effectively paid for internally. And in the faceof budget cuts, it will be forced to prioritise, dropping low-value activitiesin favour of high-return services. This theme is developed further by Peter Marshall, a co-founder of CipientNetworks and a former executive at Disney, KPMG and Cisco. He argues thatpeople are most effective when they are leveraging the skills of otherindividuals in an organisation. HR should enable this process – although inpractice it is often the bottleneck. Typically, organisations are structuredhierarchically, but when people want information, they ignore the structurallines of communication and simply contact the person who has the answer,regardless of where they are positioned. It is critical that these high-quality”connections” take place and HR has a significant role to play inmaking it happen. “All systems depend on good access to high-quality HR data to beeffective,” says Marshall. “The ideal HR system will give everybody aguardian angel. Somebody who knows the answers – if you could have access tothat person, you’d be incredibly effective.” The mandate for HR at Ciscois not effective HR, he says, it is effective employees. Jay Stright, director of business solutions at AG Consulting, says the newmodel for “heroic HR” is a journey, not a trip, and in many ways anart, not a science. Outlining the beginnings of a scorecard for HR to measureits progress, he identifies four key milestones – redirecting HR administration,positioning HR as a business partner that actively seeks to help, managingorganisational performance, and managing intellectual capital. Stright warns that HR professionals need to be realistic about how far theirorganisations have evolved, ensuring the deliverables match the circumstancesand culture of the company. “If you try to be heroic and rush into thisgreat idea, you’ll be heroic – but you’ll also be unemployed.” Above all, he concludes that the challenges facing HR today are greater thanever. “It’s a huge change. Nothing like this has happened in HR in thepast 150 to 200 years.”How technology has failed HRAlthough technology provides the infrastructure for many of the changes nowconfronting HR, research suggests that it has failed to deliver the benefits itpromised.In a far-reaching analysis presented at the IHRIM conference, HackettBenchmarking and Research argued that technology has failed to cut costs,self-service techniques are not being fully leveraged, and outsourcing hasn’tdelivered the returns it promised.Hackett’s research demonstrates that despite technological advances, theaverage cost of HR has increased by 17 per cent over the past year, with theprimary source of the increase being the cost of labour. Organisations show awide range of HR cost per employee, from $628 to $5,811 (£445 to £4,200), withan average of about $1,800 (£1,275) – and, surprisingly, there is littledifference between small and large companies. The research also found that while 84 per cent of companies have some kindof enterprise resource-planning software application installed, only 26 percent had fully implemented all of the modules they bought – in some casesbecause they didn’t have sufficient technology knowledge in-house, or becausethey had failed to redesign the processes that the technology was intended toenable and so stopped using it. At the same time, however, it found that averagely performing companies tendto under-invest in IT systems for HR, with technology accounting for 11 percent of total HR cost, against 16 per cent in the highest performingorganisations. Average performers also have a total of 24 HR applications –ranging from full-blown ERP modules to spreadsheet and specialist softwarepackages – while top quartile performers have just four. Complexity in ITclearly impacts performance.Meanwhile, although the percentage of employees with self-service access hasincreased by one-third over the past year, the level of utilisation among thosepeople is nowhere near where it should be. Hackett director Brian Lowenthalsays, “One of the biggest problems we found was in HR itself – individualsdon’t want to give up their hands-on approach, so they tend to hold thattechnology back in HR. I think that’s a major issue we have to look at.”Finally, while there is evidence of a shift towards outsourcing, thepromised efficiency gains have not materialised. Most of the increase inoutsourcing has been in benefits administration – such as pension and savingsplans – but Hackett’s research found that benefit administration costs haveactually risen. Lowenthal puts the blame for some of this poor payback on the clientorganisation itself, arguing that many failed either to understand or monitorthe service level agreements they had put in place. 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SBM Offshore prepares for sale DSCV SBM Installer. (Credit: SBM Offshore) SBM Offshore is the long-term charterer of the diving support and construction vessel (DSCV) SBM Installer under a contract ending in 2026. The Company has 25% equity ownership in the entity holding the vessel, OS Installer Limited (OSI). The vessel operates in a non-core market for the Company. In order to gain the flexibility required to divest the vessel, the Company will acquire the remaining 75% equity ownership in OSI. SBM Offshore and Ocean Yield entered into a Term Sheet with respect to this acquisition with a cash consideration of c. US$30 million. OSI’s existing debt facility will remain in place, subject to lender approval.The transaction is expected to close around the end of the third quarter of this year and remains subject to final documentation and approvals. Source: Company Press Release In order to gain the flexibility required to divest the vessel, the Company will acquire the remaining 75% equity ownership in OSI